Job description:

Work Experience

• At least 1–2 years of experience in sales coordination, customer service, or logistics operations (preferably in the shipping, trucking, or forwarding industry).
• Experience in handling booking, billing, and shipment documentation is an advantage.
• Familiarity with domestic shipping routes (Luzon–Visayas–Mindanao) and vessel schedules.

Technical Skills

• Proficient in MS Office (Excel, Word, Outlook) and/or CRM systems.
• Knowledgeable in shipping documentation (bill of lading, booking orders, arrival notices, freight invoices).
• Can interpret and process tariff rates, freight quotations, and vessel schedules accurately.
• Able to prepare sales reports, performance summaries, and customer updates.

Soft Skills / Personal Attributes

• Excellent communication and interpersonal skills — able to coordinate with clients, operations, and accounting.
• Strong attention to detail and accuracy in documentation.
• Customer-oriented mindset with a proactive approach to resolving concerns.
• Can multi-task and work well under pressure or tight deadlines.
• Team player with a professional and positive attitude.
• Trustworthy and maintains confidentiality of client and company data.